This is a translation. The Polish version is binding. PL

Payments and subscriptions

1. Plans and prices

You can use the service free of charge (Free plan) or on a paid plan. Current plans and prices:

• Prices are gross and include VAT. Kennels in Poland pay in PLN, all others in EUR.
• The yearly plan costs the same as 10 months of the monthly plan.
• Features and limits of each plan are described on the home page and in the kennel settings (“Plan and payments”).

2. Payment methods

• Card (Stripe) — the subscription renews automatically for the next period (month or year) and the fee is charged to the card on the renewal date. Payments are processed by Stripe Payments Europe Ltd.
• BLIK, fast bank transfer or card (Tpay) — a one-off payment for the chosen period, without automatic renewal. We send a reminder by e-mail 7 days before the period ends. Payments are processed by Krajowy Integrator Płatności S.A., Poznań (Tpay).
• The plan becomes active as soon as the payment is confirmed.

3. Invoices

After each successful payment we issue a VAT invoice, send it by e-mail and make it available in “Payment history” in the kennel settings. Please complete the invoice details (including your company VAT ID) before paying. Invoices for Polish businesses are also sent to the Polish National e-Invoicing System (KSeF) as required by law.

4. Cancellation and end of the period

• You can switch off a card subscription at any time (“Manage subscription”) — the plan stays active until the end of the paid period and is not renewed.
• If a paid period ends and is not extended, the kennel returns to the Free plan after a 7-day grace period.
• Your data is not deleted when you return to Free — only paid features, or adding records above the Free limits, are unavailable until you buy a plan again.

5. Withdrawal and refunds

• Within 14 days of your first purchase of a paid plan you can cancel and receive a full refund — no reason needed. Just write to info@breedmanager.eu. This applies to every customer, not only consumers, and does not limit consumers’ statutory right of withdrawal (Art. 27 of the Polish Consumer Rights Act).
• Refunds are made with the same payment method within 14 days of receiving your statement.
• Otherwise fees for a started period are not refunded unless the Terms provide otherwise (e.g. when the Terms change or we terminate the contract).
• Model withdrawal statement (optional): “I, [name], withdraw from the contract for the BreedManager service, plan [name], purchased on [date]. Account: [e-mail].”

6. Invitation codes and lifetime plans

The Provider may grant invitation codes, including free access to a paid plan (e.g. for testers). The conditions are stated when the code is granted. A plan granted free of charge cannot be refunded or exchanged for money.

7. Price changes

A price change never affects an already paid period. We inform you of a price change of an automatically renewing subscription by e-mail at least 30 days before renewal — you can then cancel at no cost.

8. Payment complaints

Please send complaints about payments and invoices to info@breedmanager.eu — we reply within 14 days. See the Terms of service (§ 9).

Version of 2026-10-10